Privacy Policy

Draft pending legal and business sign-off — see docs/01-vision.md §7 for the decisions still open before this can be final.

1. What we collect

Your name, phone, email, addresses, and order history, plus a rider's device location only while they are actively delivering your order.

2. How we use it

To create and fulfil orders, process payments, provide support, and meet legal and tax obligations.

3. Who we share it with

The rider assigned to your order, payment providers to process a transaction, and authorities where legally required. We do not sell personal data.

4. How long we keep it

Order and financial records are retained for the period required by Libyan tax and commercial law; GPS trails are retained for a bounded, shorter period.

5. Your rights

You may request a copy of your data or ask that your account be closed and your personal data anonymized, subject to records we are legally required to keep.