- 2Cities served
- 0Offices & stop desks
- 3Delivery attempts per parcel
- 3Languages: Arabic, French, English
What we do
Delivery services for every need
From a single parcel to thousands of orders a month.
Who we are
A Libyan delivery network, organised region by region
OnTime connects online stores and people with riders and offices across the country. Each region is run by a local agency that knows its streets, while one platform keeps every parcel, payment and return visible.
- OnTime HQSets tariffs and standards
- Regional agenciesRun riders and offices locally
- RidersPick up, deliver, collect cash
- StoresShip and get paid
Our network
Present in the main cities of Libya
Agencies in each region run local riders and offices. The map shows the cities we deliver to today.
- Benghazi
- Tripoli
How it works
From your shop to your customer's hands
Every parcel follows the same five steps, and you can see each one as it happens.
Create
Add the parcel in your account, by spreadsheet or through the API. The price comes straight from the tariff for the destination.
Why OnTime
Built for the way Libya shops
Cash on delivery, phone calls before arrival, offices in each region — the details that make deliveries succeed here.
Cash on delivery, accounted for
Every dinar collected is checked by finance and shows up, parcel by parcel, in your payouts.
Status at every step
You and your customer see where the parcel is, from creation to delivery or return.
Three attempts, with reasons
A missed delivery is not a lost sale: we try again and tell you why each attempt failed.
Offices in the regions
Recipients can collect from a nearby office — cheaper for you, easier for them.
API and webhooks
Connect your website, create parcels automatically and receive status updates in real time.
Arabic first
The platform works fully in Arabic, French and English, on phones and computers.
Questions
Frequently asked questions
Quick answers for senders, recipients and stores.
How much does a delivery cost?
The price depends on the destination city and on home or stop-desk delivery. It is shown when you create the parcel, before you confirm.
Can my customer pay on delivery?
Yes. Set the amount to collect; the rider collects it and you receive it, minus the delivery fee, in your payout.
What if I miss the delivery?
The rider records the reason and tries again. After three attempts the parcel goes back to the sender.
How do I track a parcel?
Enter the tracking number and the last four digits of the recipient's phone on the tracking page.
Ready to ship with OnTime?
Open a store account in minutes, or talk to our team about your volumes.