About OnTime
Delivery built around Libyan stores and their customers
We started OnTime to make delivering in Libya predictable: clear prices, cash that is accounted for, and parcels you can follow.
Our story
Why we built OnTime
Online shopping in Libya runs on cash on delivery and phone calls. Stores told us the hard part was not selling — it was knowing where a parcel was, why it failed, and when the cash would come back.
So we built a network and a platform together. Regional agencies run riders and offices on the ground; one system records every pickup, attempt, payment and return, and shows it to the people who need it.
How we are organised
One platform, three levels
The structure that lets us grow city by city without losing control of quality.
- 1
OnTime HQ
Sets tariffs, opens regions, approves agencies and watches quality and finance across the network.
- 2
Regional agencies
Local partners who run riders and offices in their cities, approve stores and earn a commission on each delivery.
- 3
Stores and customers
Create parcels, follow them live, handle returns and receive their payouts.
What guides us
Our values
Reliability
We do what we say, and when we can't, we tell you why.
Transparency
Prices, fees and payouts you can check parcel by parcel.
Partnership
Agencies and stores grow with us; we succeed when they do.
Local knowledge
Teams who know their city, their streets and their customers.
Ready to ship with OnTime?
Open a store account in minutes, or talk to our team about your volumes.